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Last Updated: August 26, 2026
Welcome to PAY4WORK LIMITED ("we," "us," "our"). We are an IT and digital services company providing website design and development, custom software development, UI/UX design, and related technology services (the "Services").
By accessing our website, engaging us for a project, or clicking to accept these Terms and Conditions ("Terms"), you (the "Client") agree to be bound by this legally binding agreement. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
• "PAY4WORK LIMITED", "we", "us": The company providing the Services directly to you, located at The Twenty One Building, 21 Pinner Rd, Harrow, United Kingdom, HA1 4ES (Company Registration No.: 15076646).
• "Client", "you": The individual or entity purchasing or engaging the Services.
• "Services": The IT and digital services we provide, including but not limited to web development, custom software development, UI/UX design, digital product development, and related consulting, support and maintenance.
• "Project Proposal": A document, quotation or statement of work outlining the specific scope, deliverables, timelines and fees for an engagement.
• "Deliverables": The work product created specifically for you and delivered under a Project Proposal.
• "Invoice": The invoice issued by PAY4WORK LIMITED for the Services.
We contract with you directly. PAY4WORK LIMITED is the supplier of the Services, the party responsible for their delivery, and the party that invoices you and receives payment. There is no reseller, intermediary or third-party merchant of record involved in your purchase.
We may engage employees, contractors or subcontractors to help deliver the Services. Where we do, we remain fully responsible to you for the performance of the Services, and your contractual relationship remains solely with us.
Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between you and us.
The specific scope, deliverables, timelines and fees for any engagement will be set out in a Project Proposal. Once accepted by you, the Project Proposal forms an integral part of this Agreement. Where a Project Proposal conflicts with these Terms, the Project Proposal prevails for that engagement.
A project is considered "commenced" upon our receipt of: (i) your acceptance of the Project Proposal, (ii) your acceptance of these Terms, and (iii) payment of the first invoice or agreed deposit.
Any request that materially alters the agreed scope, deliverables or timelines is a "Change Request". Change Requests will be quoted separately and must be agreed in writing before the additional work begins. Additional work may affect the project timeline and fees.
Timelines stated in a Project Proposal are good-faith estimates based on the agreed scope and on receiving your materials, feedback and approvals on time. Timelines are not guaranteed dates unless expressly stated as such in writing.
To ensure the successful and timely delivery of the Services, you agree to:
• Provide all necessary materials, content, text, images, branding assets and data in a timely manner and in the required digital formats.
• Appoint a single point of contact authorised to provide feedback and make decisions on your behalf.
• Provide clear, consolidated and timely feedback at each review stage as outlined in the Project Proposal. Delays in feedback may affect project timelines and cost.
• Grant the administrative access to systems, platforms and servers (for example hosting accounts, domain registrars, CMS logins) required for service delivery.
• Ensure that all material you supply is lawful and that you hold the rights or licences necessary for us to use it in the Deliverables.
Unless a different process is stated in the Project Proposal:
• Each milestone or Deliverable is submitted to you for review.
• You have seven (7) calendar days from delivery to accept it or to notify us in writing of any defect or deviation from the agreed scope.
• If we do not receive written notice within that period, the Deliverable is deemed accepted.
• The number of revision rounds included is stated in the Project Proposal. Revisions beyond that number, or revisions that fall outside the agreed scope, are treated as a Change Request.
We issue invoices in accordance with the payment schedule in the Project Proposal. Prices are quoted in the currency stated on the Invoice and are exclusive of any applicable taxes unless stated otherwise.
Payments may be made through the payment methods we make available, including our website checkout. Card and other payment details are processed by our third-party payment providers under their own security standards. We do not store your full card details on our systems.
You are responsible for any taxes, duties or levies imposed on the Services by your local jurisdiction, other than taxes based on our income. Where we are required by law to charge VAT or another indirect tax, it will be shown on the Invoice.
Failure to pay an Invoice by its due date may result in suspension of the Services, suspension of your access, and the withholding of Deliverables until payment is received. Re-activation of suspended services may incur a fee. We reserve the right to charge interest on overdue amounts to the extent permitted by applicable law.
You retain all right, title and interest in the materials, data, content and branding you provide to us. You grant us a licence to use that material for the sole purpose of delivering the Services.
Upon full payment of all fees due under the relevant Project Proposal, we assign to you all right, title and interest in the custom Deliverables created specifically for you. Until payment is received in full, all rights in the Deliverables remain with us.
We retain all right, title and interest in our pre-existing tools, libraries, frameworks, know-how, and any general-purpose components we develop that are not specific to your project. Where such components are embedded in the Deliverables, we grant you a perpetual, worldwide, non-exclusive, royalty-free licence to use, modify and maintain them as part of the Deliverables.
The Deliverables may incorporate third-party or open-source components that are licensed to you under their own terms rather than assigned. Where a Deliverable depends on a paid third-party licence, subscription or API, obtaining and maintaining that licence is your responsibility unless the Project Proposal states otherwise.
Unless you tell us otherwise in writing, we may reference your name and logo and display non-confidential visual examples of the Deliverables in our portfolio and marketing materials.
We warrant that the Services will be performed with reasonable skill and care by suitably qualified personnel, and that the Deliverables will materially conform to the specification in the Project Proposal for thirty (30) days after delivery. Your exclusive remedy for a breach of this warranty is that we will, at our option, correct the non-conformity or refund the fees paid for the affected Deliverable.
EXCEPT AS EXPRESSLY STATED IN CLAUSE 9.1, THE SERVICES AND DELIVERABLES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE DELIVERABLES WILL ACHIEVE ANY PARTICULAR COMMERCIAL RESULT.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRIOR TO THE EVENT. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL OR DATA.
Nothing in these Terms excludes or limits either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.
Each party will comply with applicable data protection laws. Our handling of personal data is described in our Privacy Policy. Unless backup and disaster recovery is expressly included in your Project Proposal, you are responsible for maintaining backups of your own data, content and systems.
Both parties agree to maintain the confidentiality of the other's proprietary and confidential information and not to use or disclose it except as necessary to perform under these Terms. This obligation does not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known to it, or is required to be disclosed by law. This obligation survives termination of these Terms.
Ongoing support, hosting and maintenance are not included in a development engagement unless expressly stated in the Project Proposal. Where purchased, they are provided on the terms, response times and billing cycle set out in that Project Proposal or in a separate support agreement.
Either party may terminate these Terms for material breach upon thirty (30) days' written notice to the other party, provided the breach is not cured within that period.
You may terminate an engagement for convenience on written notice. In that case you remain liable for all work completed and all non-cancellable costs committed up to the effective date of termination. Cancellation and refund outcomes are governed by our Cancellation and Refund Policy.
Upon termination, all unpaid fees for Services rendered up to the termination date become immediately due and payable. Where those fees are paid in full, we will assign the completed Deliverables to you in accordance with clause 8.2 and provide a reasonable handover of work product.
Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, epidemics, strikes, government action, or failures of internet, hosting or telecommunications infrastructure. Payment obligations for work already performed are not excused by this clause.
• Assignment: You may not assign these Terms without our prior written consent. We may assign them to a successor in connection with a merger, acquisition or sale of assets.
• Entire Agreement: These Terms, together with the applicable Project Proposal and the policies referenced here, constitute the entire agreement between the parties and supersede all prior discussions and proposals.
• Severability: If any provision is held unenforceable, the remaining provisions continue in full force and effect.
• Waiver: A failure to enforce any provision is not a waiver of the right to enforce it later.
• Changes to these Terms: We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date and apply to engagements entered into after that date.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions about these Terms, please contact us at:
PAY4WORK LIMITED
The Twenty One Building
21 Pinner Rd
Harrow, United Kingdom HA1 4ES
Company Registration No.: 15076646
Email: [email protected]