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Last Updated: March 25, 2025
PAY4WORK LIMITED ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or as a client of our IT solutions. By providing your personal data to us, you consent to the practices described in this policy.
• PAY4WORK LIMITED (Reseller/Data Controller): We act as the Data Controller for the client relationship data we manage, including sales, marketing, and project communication.
• UPLEF FZ-LLC (Service Provider/Merchant of Record): The ultimate provider of technical services and the Merchant of Record (MoR). UPLEF FZ-LLC acts as the primary Data Controller for transaction data and service delivery.
• Data Controller: Determines the purpose and means of processing personal data.
• Data Processor: Processes data on behalf of the Data Controller.
• Contact details (name, email address, phone number)
• Business information (company name, address, Company Registration No.)
• Communication records (emails, chat transcripts)
• Billing information (processed securely by our MoR's payment processors)
• IP address, browser type, device information
• Website usage data, pages visited
• Cookies and tracking data
• Website content, design specifications, project briefs
• Login credentials for necessary platform access
• Feedback and review materials
We process your personal data based on the following legal grounds:
• Contractual Necessity: To fulfill our services and deliver projects
• Legitimate Interests: For business operations and service improvement
• Legal Compliance: To meet regulatory and accounting requirements
• Consent: For marketing communications
• Managing client relationships and projects
• Facilitating communication with the Service Provider
• Providing customer support and project updates
• Processing payments and managing invoices
• Improving our services and client experience
• Conducting analytics and business intelligence
• Ensuring security and fraud prevention
• Complying with legal obligations
• Sending promotional materials (with explicit consent)
• Personalizing marketing communications
• Conducting market research
We share necessary information with UPLEF FZ-LLC as required for:
• Service delivery and technical implementation
• Payment processing and invoicing as Merchant of Record
• Tax calculation and compliance
• Regulatory obligations
• Payment processors (Stripe, PayPal, etc.)
• Cloud storage providers (Google Drive, Dropbox)
• Communication tools (Email, project management software)
• Analytics and marketing platforms
• To comply with applicable laws and regulations
• To respond to lawful requests from government authorities
• To protect our rights, property, or safety
We implement comprehensive security measures including:
• Technical Safeguards: SSL encryption, secure servers, firewalls
• Organizational Controls: Access restrictions, employee training
• Physical Security: Secure document storage
• Regular Monitoring: Security assessments
We use cookies and similar technologies for:
• Essential Operations: Website functionality and security
• Performance Monitoring: Understanding user interactions
• Personalization: Remembering preferences
• Marketing: Tracking campaign performance (with consent)
You can manage cookie preferences through your browser settings.
We retain personal data only as long as necessary for:
• Active Client Relationships: Duration of service plus 3 years
• Financial Records: 7 years for accounting compliance
• Marketing Data: Until consent withdrawal
• Legal Requirements: As mandated by applicable laws
Under applicable data protection laws, you have the right to:
• Access: Request copies of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure of your personal data
• Consent Withdrawal: Revoke consent for marketing
• Complaint: Lodge complaints with supervisory authorities
To exercise these rights, contact us at [email protected].
Your personal data may be transferred to and processed in:
• United Arab Emirates: Where UPLEF FZ-LLC is based
• United States: Where some service providers operate
• Other jurisdictions: As required for service delivery
We ensure appropriate safeguards through contractual agreements.
Our services are not directed to children under 18. We do not knowingly collect personal information from children.
We may update this policy periodically. Significant changes will be communicated through:
• Email notifications
• Notices on our website
PAY4WORK LIMITED
The Twenty One Building
21 Pinner Rd
Harrow, United Kingdom HA1 4ES
Company Registration No.: 15076646
Email: [email protected]
Service Provider Contact:
UPLEF FZ-LLC
Email: [email protected]
Address: Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE